Grand Junction at St Mary Magdalene is a venue for community, arts and culture based at St Mary Magdalene’s Church, run by Paddington Development Trust.

We offer a wide-ranging programme for young people, families, and adults that includes health and wellbeing classes for the community, after-school clubs for children, family drop-in sessions, a heritage programme and a collaborative programme of music, arts and performance.

Volunteers enable us to do so much more at Grand Junction. We’re looking for friendly and approachable individuals to join our team as Community Welcome Volunteers, who will help create a welcoming environment for visitors and assist in the smooth running of our adult classes and activities.

Where?

St Mary Magdalene’s, Rowington Close, Paddington W2 5TF

When?

Community Classes at Grand Junction take place on Mondays, Tuesdays and Wednesdays.

We are currently looking for volunteers to cover one of the following 3-hour shifts once a week.

Monday 11:00-14:00

Tuesday 10:00-13:00

Wednesday 11:15-14:15

What will the role involve?

Working under the supervision of Grand Junction staff, Visitor Experience volunteers will:

• • • • • Offer a warm welcome to visitors, providing information and directions around the building.
        • Assist with setting up and packing away for adult classes, including setting up chairs, tables, and equipment.
        • Take registers for classes and help new participants to register.
        • Share information about Grand Junction’s events and activities with visitors.
        • Support visitors in completing feedback surveys.
        • Help to maintain accurate records of class participants and visitor numbers.
        • Help update the ‘What’s On’ noticeboards.
        • Keep leaflets stocked and well-displayed for the public.

Who are we looking for?

This role is suited to people who:

• • • • • Enjoy interacting with a diverse range of people
        • Are clear and confident communicators
        • Are friendly and welcoming, with good interpersonal skills
        • Take pride in providing excellent customer service skills
        • Enjoy working as part of a team, but also thrive when working independently
        • Want to gain new skills and experience in a community arts centre

Our commitment to you

We value the contribution that volunteers make to our work. Volunteers in this role will:

• • • • • Receive ongoing training, including a detailed volunteer induction and training specific to the role
        • Receive out-of-pocket travel expenses (up to £10 per shift), in accordance with the PDT volunteer policy
        • Receive ongoing support from Grand Junction’s Volunteer Manager, and other Grand Junction staff
        • Be supported to use their volunteering to access employment-focused opportunities, such as advice and signposting, where relevant
        • Be invited to regular volunteer social gatherings, community events, and talks

What you’ll gain

This role is a great opportunity to:

• • • • • Gain on-the-ground customer service experience in a heritage and community setting
        • Develop new skills and increase confidence
        • Meet like-minded people and make friends!
        • Contribute to the success of local cultural and community activities

Additional information

• • • • • No previous experience is required for this role. Training will be provided
        • Volunteers may be asked to wear Grand Junction volunteer t-shirts/jackets/lanyards
        • Volunteers must be prepared to undertake pre-offer checks, including references. Some roles may also require a Disclosure and Barring Service check (DBS)

Interested?

Great! We look forward to receiving your application.

To apply, please complete our short application form and tell us why you’re interested in joining our diverse volunteering team. You will hear back from us within 5 working days.

To find out more about Grand Junction, please visit www.grandjunction.org.uk

For more information, or for an informal chat about the role, please contact the Heritage & Volunteer Manager, on volunteer@grandjunction.org.uk or call 020 7266 8261.

Grand Junction is committed to equal opportunities and diversity. We welcome applications from people from all backgrounds and communities.